
Dear Job Seeker,
I am looking for people that really want to work, that want to get off the couch and work in a stable corporate environment.
I need people, not excuses.
So here it isThe work is in Northbrook , you need to make it up there everyday, I will not be driving you or getting you a Limo
I need you to be able to work set shifts that will flex, you will know your shifts and can adjust your life according, if you must work 8 to 5 this is not the job for you.
This position is 16 dollars an hour, if that is not enough for you, then I’m happy for you, and please don’t apply so I can find the people that really want this position.
If you enjoy working in a friendly, attractive and fast paced environment where award winning customer service is practiced and recognized, then this is the place for you. We are seeking only flexible high-energy professionals with excellent people skills.
RESPONSIBILITIESYou will provide assistance to retail store managers with any questions regarding Hardware and software having any of the following knowledge in IT, Unix, AS400, POS, Printers, Satellite systems, Fuji and Kodak Photo Units, Cash registers, Telxon scan guns, Email systems, Outlook. Is a plus.
First level of support for hardware, software, communication, and procedural related issue
Responsible for providing solutions via problem identification, analysis, and appropriate troubleshooting
Understand and use correct interdepartmental procedures and policies when interfacing with other departments within the company.
QUALIFICATIONSAny previous Help Desk Support, Call Center Support, Customer Service positions is a plus but not required.
Excellent PC skills, utilizing multiple screens
Can fully follow directions, process, and procedures
Ability to multi-task and prioritize.
Experience handling multiple lines and phone calls.
Accurate typing, written, and verbal communication skills.
Show initiative and good decision-making skills.
EDUCATION AND EXPERIENCEHigh-school diploma or equivalent
If you made it this far and actually read the Job Description, I would like to see if you qualify.
I need you to contact us at 630-571-6020, I need you to be prepared to tell me why I should hire you and why you would make a great end user support person. Written by Dennis.
***ATTENTION COACHING SESSIONS AVAILABLE!Coaching is available through any combination of in-person, telephone, or email support.
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Email me, or call Dennis Scherer for more information!
630-571-6025